Help center
A little clarity. A helpful next step.
Find answers for your care, your account and everyday life in Blosm.
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Getting started
Your first steps, at your pace.
Skin Scan & photos
Capture, reports and what happens to photos.
Sunny
Context, conversations and reviewed actions.
Nutrition, Sleep & Fitness
Make room for everyday wellbeing.
Account & privacy
Your choices, permissions and deletion requests.
Troubleshooting
A practical next step when something stops.
All articles
Why do notifications not arrive?Check permission, channels and reminder schedules.How do I change my profile or username?Edit your profile in one place.Can I download Blosm?How Android beta access works.Where should I start?Choose one thing that helps today.How do I prepare a Skin Scan photo?Even light and a closer, front-facing frame.What can a Skin Scan tell me?Cosmetic observations with clear limits.What happens to my scan photos?Upload, storage and access explained.What does Save do for a scan?Keep a report in your history.What context does Sunny use?Review what you choose to share.How do Sunny actions work?Review before confirming a change.How do I start with Nutrition?A useful record, not a perfect day.How do Sleep and Fitness fit into Today?Track at your pace and review permissions.How can I delete my account?Account deletion or verified support.How can I request deletion of scan photos?A verified request for stored photos.How do I manage permissions and private data?Device permission and stored data differ.The camera is unavailable. What can I try?Permissions, other apps and a safe restart.Why are scan observations unavailable?Check framing and quality before another scan.How can I contact support?Share steps and technical details, not private content.
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