Troubleshooting
A practical next step when something stops.
Why do notifications not arrive?Check permission, channels and reminder schedules.The camera is unavailable. What can I try?Permissions, other apps and a safe restart.Why are scan observations unavailable?Check framing and quality before another scan.How can I contact support?Share steps and technical details, not private content.
Need a hand?
Tell us what happened and the steps you tried. Leave out photos, passwords, tokens and private journal content.