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Troubleshooting

How can I contact support?

Share steps and technical details, not private content.

Email support@myblosm.com with the feature, app version, expected result and steps that led to the issue. Include an operational error code if shown.

Do not send passwords, tokens, scan photos or private journal content. Support may verify ownership for account or data requests. Check the status page for published service information.

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Need a hand?

Tell us what happened and the steps you tried. Leave out photos, passwords, tokens and private journal content.

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